The Consumer Financial Protection Bureau’s Lisa Schifferle will review with us the Top Ten Consumer Fraud alerts. Imposter Scams, Identity Theft, Credit Card and Gift Card Fraud, Investment Scams and Tech Support Scams are just a few of the fraudulent activities Lisa will educate us about.

Lisa is a Senior Policy Analyst in the CFPB’s Office for Older Americans. She leads the Managing Someone Else’s Money financial caregiving program as well as the Money Smart for Older Adults program. She also supports the Office’s work to combat elder financial exploitation through network collaboration and age-friendly banking.

Before coming to the CFPB, she worked for 12 years at the Federal Trade Commission (FTC), where she trained consumers, business and advocates on scams, identity theft, and cybersecurity. She also served as the FTC’s Identity Theft Coordinator and litigated fraud and data security cases.